We don't have the brochure, either!

Apparently, my life is settling down. I am back to bitching about my customers. That means all is well. At least, all is "normal."

So, there's this big-name dance company coming in a few weeks to XYZ Center, the big dog of performing arts venues in our county.

Goofy Lady: "Hello, I'd like some tickets to Big-Name Dance Company."

Me: "I'm sorry....that event is happening at the XYZ Center."

Goofy Lady: "Oh! My goodness! I thought YOU were having them. Are you sure?"

Me: "Yes, ma'am. I'm sure. They're not here. They're at XYZ."

Goofy Lady: "Can you tell me how much the tickets are?"

Me: "No, ma'am. That's not our event. We really have no idea."

Goofy Lady: "OK. Never mind. Do you have any of their brochures?"

Me: "No, ma'am. We only have OUR brochures."

Goofy Lady: [In a really shocked tone.] "Oh! Well, how do I get THEIR brochures?"

Me: "You would need to call XYZ Center, ma'am."

Goofy Lady: "Oh"....pause...."I'll do that, then. Do you happen to have their number?"


You gotta love 'em.


All day today we've been dealing with the Indecisive Idiot. This is the person who, when faced with two choices of tickets, neither of which are particularly appealing, asks ME to tell them which ticket they should buy. As IF! This is a phenomenon that occurs when an event is nearly sold-out. Nobody wants to make a decision on their own. But, there's no way I can come out a winner in that situation!

Then, there's the lady who marches up, fans out her twenty-dollar bills on the counter and announces decisively that she'll take seven tickets, half-way back in the house, in the center of the row.

Yeah, right, honey. Those would have been available six weeks ago when this event went on sale...but the best I can offer you is on the side, third row from the very back. Six phone calls later, she decides that those will do...if that's the best we have to offer. Why do they always think there's a special stash of tickets somewhere? We can't make a lot of money by holding back tickets.

Is there a full moon today?