It's Official - 1-800-Flowers SUX
My daugher tried to send me flowers for Mother's Day. I haven't told her about my blog...don't really want people close to me reading it. She didn't know about my negative experience with 1-800-Flowers - and that's what she used to send my bouquet. Big mistake.
I was galavanting Saturday afternoon. Late that afternoon, she caught up with me by cellphone and asked if I'd gotten the flowers, so I knew they were on their way. When I got home that night...no flowers. No "we missed you, please call us" note on the door. No phone message. Nothing.
OK...I figure they're going to make deliveries on Mother's Day. Some florists do that these days. Nada.
Alrighty....surely I'll hear from them during normal working hours.
Nope.
It's been a week now, and despite my daughter making two calls to their customer service line, I've not heard a word, nor seen a blossom.
These people are BAD.
When I sent flowers to my daughter, I used the net to find a local florist. Called them directly. Got GREAT service and way more flowers for my money.
Learn from our mistakes!!!
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